Premium Support


Pivvit offers a comprehensive set of technical support options including Premium Support plans with same-day issue resolution, dedicated representatives, and response times as fast an 1 hour.

All Pivvit Support Plans include:

  • 24×7 system uptime and availability
  • Unlimited remote technical service and support
  • Standard and emergency support coverage
  • Upgrades to component frameworks and libraries
  • Compatibility with new browser releases
  • Maintenance updates and fixes
  • Access to new platform features released

Contact your account manager to enroll or for more information.


Our support desk is manned 365 days per year, including weekends, holidays, and after-hours for Premium Support plans.  All other inquiries can expect a standard response time of 24-48 hours.

To contact support, submit the inquiry form below: