Premium Support

 PREMIUM SUPPORT

Pivvit offers a comprehensive set of technical support options including Premium Support plans with same-day issue resolution, dedicated representatives, and response times as fast an 1 hour.

All Pivvit Support Plans include:

  • 24×7 system uptime and availability
  • Unlimited remote technical service and support
  • Standard and emergency support coverage
  • Upgrades to component frameworks and libraries
  • Compatibility with new browser releases
  • Maintenance updates and fixes
  • Access to new platform features released

Contact your account manager to enroll or for more information.

SUPPORT DESK

Our support desk is manned 365 days per year, including weekends, holidays, and after-hours for Premium Support plans.  All other inquiries can expect a standard response time of 24-48 hours.

To contact support, submit the inquiry form below: