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FREQUENTLY ASKED QUESTIONS

Q: How do I join the Zoo?

A: You can become a member right away! Join online or call the Membership Department Monday through Friday, 8:30 am to 4:30 pm, at 215-243-5254. You can also join at the Zoo, but we strongly recommend you purchase online and print your confirmation at home to avoid lines.

Q: How long will my membership last?

A: Memberships are valid for one full year (365 days), so you can visit year-round! Please note that the Zoo is closed Thanksgiving Day, December 24-25, December 31 and January 1. Rarely, the Zoo will close for weather or operational issues. Unscheduled closures will be announced as early as possible on Facebook and this website.

Q: Is there special parking for members?

A:  Members may park in any of the Zoo's lots free of charge (one car per visit). All lots are available on a first-come, first-served basis. Parking lots are located on 34th Street and on Girard Avenue. Please use your valid membership card or Internet confirmation and photo ID to obtain parking privileges.

Q: Why do I have to show a photo I.D. when I use my card to enter the Zoo?

A: As a nonprofit organization, we rely heavily on membership and attendance for support. To prevent misuse of your membership card, we ask that you show a photo I.D. We appreciate your understanding.

Q: Must I accompany my guests?

A: Yes. At least one named member must accompany guests for all memberships with guest privileges.

Q: Can I include my grandchildren on my membership?

A: Yes. For Family memberships and above, up to six grandchildren under the age of 18 may be included. Names and birthdates of all grandchildren covered by the membership are required.

Q: My membership card has been lost/stolen. Can I request a new card?

A: Yes, there is a $10 fee to replace lost or stolen cards. Please call 215-243-5254 to order your replacement card.

Q: When will I get my membership card?

A: Your membership card will be mailed within two weeks. You may pick up a one-day pass if you have not received your card. Just stop by member services, with ID, to pick up a one day pass.

Q: Can I use my Philadelphia Zoo membership at other zoos and aquariums?

A: Yes. The Zoo participates in a reciprocal program with zoos and aquariums across the country that entitles Philadelphia Zoo members to discounted admission. We recommend you contact the zoo or aquarium prior to your visit to confirm their policies. View the complete list of reciprocal zoos and aquariums

Q: Can a friend or family member use my membership card?

A: Memberships are nontransferable and valid only for those individuals listed on the card and their children covered by the membership (if applicable). A third adult name may be added to Family and Family Plus membership cards for $35. A third adult name may be added to Family Deluxe memberships for $50. Please call Member Services at 215-243-5254 to add an adult to your membership. Names on cards may not be changed until the membership is renewed.

Your family members who are current college students may purchase Student memberships for $50. This includes free admission for one year for one student cardholder, along with one guest each visit. Parking is not included. Student memberships must be purchased at the box office; valid student ID is required.

Remember, photo ID is required to park and enter the Zoo. The Zoo reserves the right to deny access and/or revoke memberships without refund for fraud or misuse.

Q: Is my membership tax deductible?

A: Yes, a portion of your membership may be deductible. We suggest you consult your tax advisor for more information. 

For gifts made January 1 - February 28, 2015:

Individual fully deductible
Family $102 is deductible
Family Plus $122 is deductible
Family Deluxe $172 is deductible
Contributor $212 is deductible

For gifts made since March 1, 2015:

Individual fully deductible
Family $117 is deductible
Family Plus $137 is deductible
Family Deluxe $177 is deductible
Contributor $232 is deductible

Q: Can I apply the cost of my general admission tickets towards a membership?

A: Yes, but you must purchase your membership within five days of your visit. Please note that some exceptions do apply. Please call for more details.

Q: Can I purchase a membership as a gift?

A. Yes. Currently gift memberships can be purchased by calling 215-243-5254, 8:30 a.m. to 4:30 p.m. Please have the names and birthdates for the gift recipients ready. Zoo gift certificates are also available online. Gift certificates can be redeemed at any time by the recipient for memberships, tickets, parking, food purchases, and attractions. Print your gift certificate immediately for the perfect last-minute gift!

Renewing a gift membership for someone? Please call 215-243-5254 and our Member Services team can assist you.

Zoo gift certificates are also available online. Gift certificates can be redeemed at any time by the recipient for memberships, tickets, parking, food purchases, and attractions. Print your gift certificate immediately for the perfect last-minute gift!

Q. Are business or group memberships available?

A. Memberships are for personal household use only. Businesses and groups may purchase tickets at the group rate by calling 215-243-5235.

Q. Can my membership be used when I visit with a group?

A. A membership that is valid at the time of the visit may be used for free admission for a student, chaperone or teacher who is a member.  Guest admission does not apply to other individuals in the group.

Upcoming Events

The events below are open to public. Check out special events and exclusive previews available for Members and Friends of the Philadelphia Zoo.


Member Morning Stroll

November 19 8:30 a.m. – 9:30 a.m

You Belong in a Zoo

November 19 & 20 9:30 a.m. – 4:00 p.m.

Zoo Noël

December 3, 4, 10 & 11 11:00 a.m.

Breakfast with Santa

December 3, 4, 10, 11 8:00 a.m. - 9:30 a.m.

*Events marked with an asterisk are brought to the Zoo by featured outside organizations and hosted by Philadelphia Zoo. Please contact the organizer for event details.

Reciprocal Zoos

One of the many benefits of a Philadelphia Zoo membership is discounted admission to more than 100 zoos across the country. Now, when you travel, you can experience how zoos work together to save and protect wildlife around the world. You can also be proud that, as a member of the Philadelphia Zoo, you help support these efforts.
 
Reciprocal zoos offer free or discounted admission with your Philadelphia Zoo membership card and a secondary form of identification. We strongly recommend that you contact the zoo or aquarium you wish to visit for complete information regarding their reciprocity programs and policies. Please note that this discount applies only to the named adults and children under 18 on the membership - guest privileges do not apply.

The Philadelphia Zoo offers 50% off admission to current members of the zoos listed below. Please be sure to have your valid zoo membership card, along with another form of identification, when you arrive. Please note that this discount applies only to the named adults and children under 18 on the membership - guest privileges do not apply. Reciprocal admission tickets are available at any membership or ticket window.

StateCityZoo or Aquarium
ALBirminghamBirmingham Zoo
AKSewardAlaska SeaLife Center
AZPhoenixThe Phoenix Zoo
TucsonReid Park Zoo
ARLittle RockLittle Rock Zoo
CAAtascadero Charles Paddock Zoo
EurekaSequoia Park Zoo
FresnoFresno Chaffee Zoo
Los AngelesLos Angeles Zoo
OaklandOakland Zoo
Palm DesertThe Living Desert
SacramentoSacramento Zoo
San FranciscoAquarium of the Bay
San FranciscoSan Francisco Zoo
San JoseHappy Hollow Zoo
San MateoCuri Odyssey (formerly Coyote Point Museum)
San PedroCabrillo Marine Aquarium
Santa AnaSanta Ana Zoo
Santa BarbaraSanta Barbara Zoo
COPuebloPueblo Zoo
CTBridgeportConnecticut's Beardsley Zoo
DEWilmingtonBrandywine Zoo
DCWashingtonSmithsonian National Zoological Park
FLJacksonvilleJacksonville Zoo and Gardens
MelbourneBrevard Zoo
MiamiZoo Miami
Myakka CityLemur Conservation Foundation
SanfordCentral Florida Zoo & Botanical Gardens
SarasotaMote Marine Aquarium
St. AugustineAlligator Farm Zoological Park
TampaTampa's Lowry Park Zoo
TampaThe Florida Aquarium
West Palm BeachPalm Beach Zoo
GAAlbanyChehaw Wild Animal Park
AtlantaZoo Atlanta
IDBoiseZoo Boise
Idaho FallsIdaho Falls Zoo at Tautphaus Park
ILBloomingtonMiller Park Zoo
ChicagoLincoln Park Zoo
Decatur Scovill Zoo
PeoriaPeoria Zoo
SpringfieldHenson Robinson Zoo
WheatonCosley Zoo
INEvansvilleMesker Park Zoo & Botanic Garden
Fort WayneFort Wayne Children's Zoo
South BendPotawatomi Zoo
IADe MoinesBlank Park Zoo
DubuqueNational Mississippi River Museum & Aquarium
KSEmporiaDavid atraylor Zoo of Emporia
Garden CityLee Richardson
HutchinsonHutchinson Zoo
ManhattanSunset Zoo
SalinaRolling Hills Zoo
TopekaTopeka Zoological Park
WichitaSedgwick County Zoo
KYLouisvilleLouisville Zoological Garden
LAAlexandriaAlexandria Zoo
Baton RougeBREC's Baton Rouge Zoo
MDBaltimoreThe Maryland Zoo in Baltimore
SalisburySalisbury Zoo
MAAttleboroCapron Park Zoo
BostonFranklin Park Zoo (Zoo New England)
Boston Museum Of Science
New BedfordButtonwood Park Zoo
StonehamStone Zoo (Zoo new England)
MIBattle CreekBinder Park Zoo
DetroitDetroit Zoological Society
Grand RapidsJohn Ball Zoological Garden
LansingPotter Park Zoological Gardens
Saginaw The Children's Zoo at Celebration Square
MNApple ValleyMinnesota Zoo
DuluthLake Superior
St. PaulComo Park Zoo
MSJacksonJackson Zoological Park
MOEurekaEndangered Wolf Center
Kansas CityKansas City Zoo
Kansas City Sea Life Aquarium
Saint LouisSaint Louis Zoo
SpringfieldDickerson Park Zoo
NELincoln Lincoln Children's Zoo
OmahaOmaha's Henry Doorly Zoo & Aquarium
ScottsbluffRiverside Discovery Center
NHHoldernessSquam Lakes Natural Science Center
NJCape May Cape May County Park and Zoo
ParamusBergen County Zoo
West OrangeTurtle Back Zoo
NMAlamogordoAlameda Park Zoo
AlbuquerqueABQ BioPark
CarlsbadLiving Desert Zoo & Gardens State Park
NYBuffaloBuffalo Zoo
MillbrookTrevor Zoo
Rochester Seneca Park Zoo
Staten IslandStaten Island Zoo
SyracuseRosamond Gifford Zoo at Burnet Park
NCAsheboroNorth Carolina Zoological Park
AshevilleWestern North Carolina Nature Center
Atlantic BeachNorth Carolina Aquarium at Pine Knolls Shores
GreensboroGreensboro Science Center
Kure BeachNorth Carolina Aquarium at Fort Fisher
ManteoNorth Carolina Aquarium at Roanoke Island
NDBismarckDakota Zoo
FargoRed River Zoo
MinotRoosevelt Park Zoo
WahpetonChahinkapa Zoo
OHAkronAkron Zoological Park
CincinnatiCincinnati Zoo & Botanical Garden
ClevelandCleveland Metro parks Zoo
ColumbusColumbus Zoo and Aquarium
Cumberlandthe Wilds
DaytonBoonshoft Museum of Discovery
Port ClintonAfrican Safari Wildlife Park
ToledoThe Toledo Zoo
OKOklahoma CityOklahoma City Zoo & Botanical Garden
TulsaTulsa Zoo
ORPortlandOregon Zoo
WinstonWildlife Safari
PAErie Erie Zoological Society
HersheyZOOAMERICA North American Wildlife Park
NorristownElmwood Park
PittsburghNational Aviary
SchnecksvilleLehigh Valley Zoo
RIProvidenceRoger Williams Park Zoo
SCColumbiaRiverbanks Zoo & Garden
GreenvilleGreenville Zoo
SDSioux FallsGreat Palins Zoo & Delbridge Museum
WatertownBramble Park Zoo
TNChattanoogaChattanooga Zoo at Warner Park
KnoxvilleKnoxville Zoological Gardens
MemphisThe Memphis Zoo
Nashville Nashville Zoo, Inc.
TXAbileneAbilene Zoological Gardens
BrownsvilleGladys Porter Zoo
Corpus ChristiTexas State Aquarium
DallasDallas Zoo
El PasoEl Paso Zoo
HoustonHouston Zoo
LufkinEllen Trout Zoo
San AntonioSan Antonio Zoo
TylerCaldwell Zoo
WacoCameron Park Zoo
UTSalt Lake CityUtah's Hogle Zoo
Salt Lake City Tracy Aviary
VANorfolk Virginia Zoo
RoanokeMill Mountain Zoo
WASeattleWoodland Park Zoo
TacomaPoint Defiance Zoo & Aquarium
WVWheelingOgle bay’s Good Zoo
WIBarabooInternational Crane Foundation
Green BayNEW Zoo
MadisonHenry Vilas Zoo
MilwaukeeMilwaukee County Zoological Gardens
RacineRacine Zoological Gardens
CanadaCalgary- AlbertaCalgary Zoo
Granby-QuebecGranby Zoo
MexicoLeonParque Zoologico de Leon
Family Membership*:

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

Family Deluxe Membership*:

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

**All rides are seasonal and their availability may be subject to weather, capacity, mechanical, and/or animal-related issues. Always check signs at entry on day of visit.

Family Plus Membership*:

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

Contributor Membership*:

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

**All rides are seasonal and their availability may be subject to weather, capacity, mechanical, and/or animal-related issues. Always check signs at entry on day of visit.

Membership package includes:

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

Free admission & parking with your tax-deductible membership!

or sign up below

$135

Family Membership

Family Membership*:
  • Admission for up to 2 adult cardholders
  • Admission for up to 6 children in your household under the age of 18
  • Free parking (1 vehicle per visit)
  • Free year-round Treehouse admission
  • Discounted admission to more than 100 zoos nationwide
  • 10% discount in Zoo shops
  • 10% discount at Zoo dining locations
  • Special members-only hours
  • Up to $117 is tax deductible

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

$265

Family Deluxe Membership

Family Deluxe Membership*:
  • Extra month FREE when you join or renew through 2/28/17!
  • Admission for up to 2 adult cardholders
  • Admission for up to 6 children in your household under the age of 18
  • Admission for up to 2 guests each visit
  • One ride per visit for each family member and guest on the Amazon Rainforest Carousel, Swan Boats, PZ Express Kiddie Train, draft horses and ponies. Draft horses and ponies included through Labor Day 2017**
  • One free feeding in the Lorikeet Encounter for each family member and guest per visit
  • Free parking (1 vehicle per visit)
  • Free year-round Treehouse admission
  • Discounted admission to more than 100 zoos nationwide
  • Discounted rides on the 6abc Zooballoon
  • 10% discount in Zoo shops
  • 10% discount at Zoo dining locations
  • Special members-only hours
  • Up to $177 is tax deductible

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

**All rides are seasonal and their availability may be subject to weather, capacity, mechanical, and/or animal-related issues. Always check signs at entry on day of visit.

$175

Family Plus Membership

Family Plus Membership*:
  • Admission for up to 2 adult cardholders
  • Admission for up to 6 children in your household under the age of 18
  • Admission for up to 2 guests each visit
  • Free parking (1 vehicle per visit)
  • Free year-round Treehouse admission
  • Discounted admission to more than 100 zoos nationwide
  • 10% discount in Zoo shops
  • 10% discount at Zoo dining locations
  • Special members-only hours
  • Up to $137 is tax deductible

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

$350

Contributor Membership

Contributor Membership*:
  • Admission for up to 3 adult cardholders
  • Extra month FREE when you join or renew through 2/28/17!
  • Admission for up to 6 children in your household under the age of 18
  • Admission for up to 4 guests each visit
  • One ride per visit for each family member and guest on the Amazon Rainforest Carousel, Swan Boats, PZ Express Kiddie Train, draft horses and ponies. Draft horses and ponies included through Labor Day 2017**
  • One free feeding in the Lorikeet Encounter for each family member and guest per visit
  • Free parking (1 vehicle per visit)
  • Free year-round Treehouse admission
  • Discounted admission to more than 100 zoos nationwide
  • Discounted rides on the 6abc Zooballoon
  • 10% discount in Zoo shops
  • 10% discount at Zoo dining locations
  • Special members-only hours
  • Up to $232 is tax deductible

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

**All rides are seasonal and their availability may be subject to weather, capacity, mechanical, and/or animal-related issues. Always check signs at entry on day of visit.

$85

Individual Membership

Membership package includes:
  • Admission for 1 adult cardholder
  • Admission for 1 guest per visit
  • Free parking (1 vehicle per visit)
  • Free year-round Treehouse admission
  • Discounted admission to more than 100 zoos nationwide
  • 10% discount in Zoo shops
  • 10% discount at Zoo dining locations
  • Special members-only hours
  • Up to $85 is tax deductible

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

$500+

Friends Membership

Membership package includes:
  • Up to 3 adult names listed on your membership card, admission for children in the household under the age of 18 and 4 additional guests per zoo visit.
  • Free Premium Reserved Parking for 1 car in the Tiger Lot with 48-hour advance notice or free parking for 1 car in any of the Zoo’s parking areas.
  • One free ride per visit for each member and guest on the Amazon Rainforest Carousel, Swan Boats and SEPTA PZ Express*
  • Special hours, member's-only previews, and invitations to exclusive Friends of the Philadelphia Zoo events
  • One free feeding in the Lorikeet Encounter for each family member and guest per visit
  • Invitation to the Benefactor’s Lunch; the chance to meet and mingle with a keeper or curator for an insider’s look at some of our most interesting Zoo jobs**
  • A private family/friend/ Behind the Scenes tour**
  • 100 free tickets to the Zoo donated in your name to an underserved area school or a charity of your choice**
  • Private dinner and tour with the Zoo president, Vik Dewan**
  • Opportunity to be co-Duty Officer for the Day, a full-day program providing additional management coverage on weekends documenting items that need attention, greeting guests, problem solving, working Zoo leadership to creatively enhance the guest experience and an all-around unique opportunity to experience the Zoo from an inside perspective**
  • Free year-round admission to Treehouse
  • Discounted admission to more than 100 zoos nationwide
  • 10% discount in the ZooShop
  • 10% discount in Zoo dining locations
  • Zoo Quarterly subscription
  • The satisfaction in knowing that your support helps 1,300 animals in the Zoo’s care!

* All rides are seasonal and their availability may be subject to weather, capacity, mechanical, and/or animal-related issues. Always check signs at entry on day of visit.

** Available respectively for Benefactor, Associate, Patron, President's Circle, and Keeper of the Kingdom Friends membership levels.